I made a claim recently at a dinner that the Internet was clearly good for the world up to 2010, and it was bad after that. And I’m wondering if this actually has any truth.
The main argument is that in the (relatively) early days of the Internet, you were generally an individual interacting with random strangers. This was good because you were exposed to new ideas, beliefs, and cultures you never knew even existed. And because people are naturally curious and empathic, you got to understand one another and could see where they were coming from. Then around 2010, social media achieved dominance and we now live in polarized bubbles where you are roughly never exposed to new ideas, beliefs, or cultures. And when you do, you are making fun of them with your group of like-minded individuals. To reach out across the aisle would draw ostracism from your group. I would guess the primary cause of this recent polarization and tribalism comes from how people interact on social media.
The Internet used to be a technology that, in addition to providing services like email and information searching, also fostered a global understanding of ideas. Now it is a tradeoff between the services which are clearly positive and the societal effect which at this point is probably negative.
Today I stumbled upon an chatroom that really reminded me of the old days. There were random people talking about philosophy and heatedly debating questions of existence. This is what the Internet was and could be. But really, we just wished to feel secure in our bubbles of belief. And that wish was granted.